Insurance & Payments
Plans we may accept.
Anthem / BCBS Kentucky
Coverage depends on your individual plan, network and eligibility.
Cigna
Eligibility and behavioral-health benefits should be verified before care.
Carelon Behavioral Health
Behavioral-health benefits and participation may vary by plan.
Aetna
Specific benefits, network status and eligibility may vary.
Horizon BCBS New Jersey
Participation and coverage are subject to plan verification.
Independence Blue Cross PA
Coverage depends on plan participation, eligibility and benefits.
Insurance or private pay.
Patients may have different reasons for using insurance or choosing to pay privately. The goal is to make financial expectations as understandable as possible before scheduled care.
Verify your benefits.
Insurance benefits can vary significantly, even between plans from the same company. Verification can help clarify potential patient responsibility before an appointment.
- Confirm behavioral-health benefits.
- Review deductible, copay or coinsurance.
- Confirm any authorization requirements.
Prefer not to use insurance?
Private-pay options may be available for eligible services for patients who are uninsured, have out-of-network benefits or prefer not to submit a claim to insurance.
- Self-pay may be available for eligible services.
- Financial expectations can be discussed before care.
- Availability depends on the service requested.
A clearer payment process.
A few practical steps can make insurance and payment expectations easier to understand before your appointment.
Share your coverage.
Provide accurate insurance information during scheduling or registration when you intend to use insurance.
Review your benefits.
Eligibility, coverage and estimated patient responsibility may be reviewed using the information available from your health plan.
Understand your responsibility.
Copays, deductibles, coinsurance or private-pay amounts may apply depending on your individual circumstances.
Good Faith Estimates for eligible self-pay patients
Patients who are uninsured or who choose not to use insurance may have rights under federal law to receive a Good Faith Estimate of expected charges for scheduled healthcare services.
If you intend to pay privately, you may ask about expected charges before receiving scheduled services.
Review availability and take the next step.
Appointment availability and relevant insurance information can be reviewed through the secure Headway scheduling experience.